Questions and Answers

All about the Member Club

On this page we collect all questions and answer about the club.

With the Bonus Card you are a member of our Member Club. You receive the VIP Card after collecting 20,000 points. As a VIP, you can take advantage of all the benefits of the Bonus Card and excellent special advantages.

Registration takes place via the my.caravanparksexten.it website under "Login".

Write to memberclub@caravanparksexten.it for assistance.

Membership in the Member Club is free of charge.

Registration is unlimited.

The membership code will be sent to you by email. You can get the card at the reception of Caravan Park Sexten.

The card and the membership code are not transferable.

Click on "Forgot Password". Your personal password will be sent immediately to the e-mail address you entered.

You can easily change your e-mail address or your address in the personal area under the "Edit profile" item. Or you can write to memberclub@caravanparksexten.it.

You will not receive a new card, but your account will still be updated.

Previous stays are not imported. Only stays starting from the registration to the Member Club are valid.

For every € 1 spent at Caravan Park Sexten you get 2 points on your account.

You can cancel your account in your profile at any time.

You can send us an email to memberclub@caravanparksexten.it or call us on +39 0474 710444.

The points are credited only through the total bill at the reception, the credit takes place automatically. The prizes can no longer be redeemed in individual departments, but they can choose the prizes on the website and directly download the desired prize voucher.